We currently ship to New Zealand, Australia and Fiji. Shipping outside of these countries may be possible by contacting us first.
// FAST SHIPPING // FREE NZ FREIGHT ON ALL ORDERS $199+ // BUY NOW PAY LATER WITH AFTERPAY, HUMM, LAYBUY // NZ OWNED SMALL BUSINESS //
We currently ship to New Zealand, Australia and Fiji. Shipping outside of these countries may be possible by contacting us first.
We aim for 1-2 days within the North Island and 2-3 days within the South Island. Rural delivery addresses may take a bit longer. International orders have a target delivery of 5-10 days.
Standard NZ shipping is $12 ($16 for rural delivery) or free on orders over $199. All international order shipping rates are calculated at checkout.
For NZ orders we use a combination of Aramex, Post Haste and NZ Couriers as our preferred shipping agents. International orders are processed through NZ Post.
By logging in to your account and checking your order status - this will tell you whether it is still processing or has been sent.
If you are still not sure, contact us.
Don't stress! We take the safe delivery of orders very seriously. Please contact us immediately to resolve incomplete or damaged orders - and if you can send through some photos of damaged goods with your enquiry it will speed things up.
Yes you can. Pick up is available from our Auckland or Christchurch showrooms
Penrose Showroom
33 Walls Road
Penrose
Auckland
Tuesday to Friday 10am to 5pm - Saturdays 10am to 2pm
Christchurch Showroom Tuesday to Friday 10am to 5pm - Saturdays 10am to 2pm
7B Birmingham Drive
Middleton
Christchurch
While we prefer not to; we can accept phone orders on a case by case basis although we much prefer to generate orders via our website or through an email to sales@unitedcarcare.co.nz - with an invoice generated.
You can call us on 0800 IM DIRTY (0800 463 478) free within NZ.
Yes, we do offer trade pricing schemes for approved businesses. Contact us with your business information to find out more.
We're proud to stock ValetPRO, Fireball, RUPES, Truckers Pride, Menzerna, Grit Guard, Vibac, Care Nitrile, Pro & Hop, Rapid Dry Towels, Chemical Guys!
Yes we will - let us know what you would like to see!
We may be able to special order & source products not within our standard range. To enquire contact us today with specific information.
Yes we do; both online and in-store (physical gift cards). See here.
Yes we can - make sure to write your special request in the order notes.
United Car Care was started in 2014 and has been going strong ever since!
After starting our own detailing business (OCD); we found ourselves constantly sourcing products from overseas due to the lack of quality gear available in New Zealand. After demand from our customers we launched United Car Care to pass on those great products to the whole country (and of course our expertise in the industry allows us to pass on advice and support too!)
We are a small team of car enthusiast Kiwis based in Auckland and Christchurch. We're truly car obsessed and obsessed with detailing and ensuring a perfect finish every time! I guess you could call us a little bit OCD ;)
Everything we sell has been extensively and continually tested and used by us. We use all of our products in OCD - our detailing business and we will only sell what passes our strict quality checks. A few brands we used to stock have come and go - as we found better products that meant we no longer had the need to sell the other brands. We're not afraid to replace products with even better products.
Click on the little head in the main menu at the top of our website (just to the right of the 'cart' link. Or alternatively click here.
Head to the my account page and click the forgotten password link. If you still have no joy, contact us for a resolution.
If you're having trouble checking out first try to complete your cart using a different web browser or device. If you are still having no luck, check your payment method and try again. For technical support and website issues contact us with a screenshot and description of the problem you are having.
We've made it easy with a range of different payment methods. We accept Visa, Mastercard & American Express payments using our secure checkout. PayPal is also accepted for both credit cards & PayPal balance payments. If internet banking is more of your style we also have POLi Pay and traditional bank transfer available too. Finally we also offer Oxipay for interest free repayments!
Discount codes and gift cards can be entered in the checkout area after entering customer information. See the form on the right hand side marked 'Gift Card or Discount Code' and enter the code.
No, only one discount code can be used per order.
We don't like to spam our members - so you can expect regular newsletter updates once or twice per month.
We've sponsored numerous NZ events before both with financial and product sponsorship. Not only that but we also sponsor race cars too!
Keep an eye on our Facebook page for upcoming event information.
We do deal with multiple car clubs; offering special rates on our products. Contact us with a proposal and what your club is all about!
Our detailing showroom allows us to host car clubs at our premise for barbecues, club nights, detailing demonstrations and more... we're more than just the worlds best car care products... :)
Oh no. We know what it's like to have a club of filthy cars on display at an event. Let's talk today to discuss how we can give your club some training, support & help out!
Online we currently accept Visa, Mastercard and American Express.
In-Store we accept all of the above; and also Q-Card.
Trade purchases are subject to a credit card transaction fee.Yes - we accept POLi Internet Banking for instant payments.
When you shop with an Humm retailer you can spread the cost of your purchase over 4 easy payments, instead of paying the whole lot upfront; so you can get the things you want right now and keep the money in your pocket for other things.
Just nominate your New Zealand Mastercard or Visa credit or debit card and we'll schedule your 4 fortnightly payments and automatically deduct the payments. Your first payment (25% of the purchase price) is made on the day of purchase; and the other payments made in subsequent fortnights.
That's the best part! There are absolutely no fees or interest for shoppers as long as payments are processed on time. If the nominated Visa/Mastercard has insufficient funds on payment days you will be charged a late payment fee.
You can access Humm if you:
The friendly Oxipay support team are available to help if you have any questions about your payments. You can reach them via their help & support page or call 0800 189 236.
Oxipay has a minimum purchase of $20. A single Oxipay purchase can be up to $1,500.
We accept any Mastercard or Visa credit or debit card that have been issued in New Zealand for Oxipay payments. Currently, we do not accept any prepaid cards or any credit or debit cards that have been issued outside of New Zealand.
As soon as your Afterpay payment is approved we will dispatch your goods straight away! You do not need to wait until all payments are made like a layby; with Afterpay you get the goods straight away.
Just nominate your New Zealand Mastercard or Visa credit or debit card and we'll schedule your 4 fortnightly payments and automatically deduct the payments. Your first payment (25% of the purchase price) is made on the day of purchase; and the other payments made every 2 weeks.
That's the best part! There are absolutely no fees or interest for shoppers as long as payments are processed on time. If the nominated Visa/Mastercard has insufficient funds on payment days you may be charged a late payment fee.
You can access Afterpay if you:
The friendly Afterpay support team are available to help if you have any questions about your payments. You can reach them via their help & support page or call 0800 461 268.
Afterpay accepts payments from debit and credit cards from Mastercard and Visa which have been issued in your country of residence. Please note that we cannot accept payments by BPAY, Bank Transfer, AMEX or Pre-Paid cards.
United Car Care
Auckland Shop
33 Walls Road, Penrose
Auckland 1061
Ph: 0800 463 478
Email: sales@unitedcarcare.co.nz
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Sample Company, Inc.
1412 South Main Expressway
Sugar Land, TX 98765
Phone: 123-987-6543
Fax: 123-987-6542
